Passenger Information Displays
We provide cost-effective, accurate and reliable passenger information services across an array of transport networks.
4Tel's Passenger Information and Display System
4PIDS collects the real-time position information of any train, tram, coach, bus, ship, ferry, light rail or mobile phone user.
- Real-time information feeds for passenger information displays, public address speakers and customer help points.
- Layers of data are collected from multiple sources to maintain accuracy.
- Use software proven in industry that can handle large transport networks
Trusted and used by transport operators across Australia
Up-to-date Information
4PIDs processes GPS and track-circuit data against route timetables to create a real-time information feed for Passenger Information Displays, Public Address and Customer Help Points.
This location information is then integrated with timetable/schedule information and applied to a complex predictive algorithm producing an accurate data stream for each passenger information device.
Layers of Data to Maintain Accuracy
4PIDs can collect inputs from multiple data sources including:
- GPS receivers
- Track-circuit signaling telemetry
- Fixed waypoint detectors
Should a data-source lose its connection, the system will utilise the next best available source. If no-real time source is available, the system will automatically fall back to timetabled information for passenger information display.
Variance Calculations
4PIDs software calculates the variance of actual running data to the planned timetable for accurate service information. This includes delay, cancellation and termination information.
4PIDs Benefits
Passenger Experience
Provides passengers with a visual display for route information, current time and upcoming services.
Around the Clock Support
A full-time 24/7 Australian technical support team to aid your network when you need it most.
Up-to-date Information
Timely information to support the activities of station and ground staff.
Flexible Configurations
4PIDs can be configured to operate on a variety of vendor displays and legacy devices.
Better Situational Awareness
Operations are improved by greater staff and passenger awareness of transport run-times.
Multiple Services, One Display
4PIDs integrates the real-time running information of multiple transport services on a single display.
Provide accurate information with even more features:
Existing Compatability
4PIDs can be configured to operate on a variety of displays and legacy devices.
Public Announcements
Automated Voice-over-IP verbal announcements to a Public Address (PA) system.
Customer Help and Information Points
4PIDs integrates with customer help points, enabling accessibility for all passengers.
Live Data Feed
Live feed for user mobile phone applications.
Back-end Web Portal
A portal for network personnel to make refinements to displays and PA announcements as needed.
Further Customisation
Further modification to 4PIDS is possible for the changing needs of your operations.
4PIDs Flyer
Learn more about our passenger information services by downloading the product flyer today.
